Shipping and Returns

Thank you for shopping with TheTricot. We strive to make your shopping experience smooth and hassle-free. Please review the following information regarding our shipping and return process:

🛍️ Order Placement & Processing

• Order Days: Orders placed Monday to Saturday are processed the same day.

• Processing Time: Orders are typically processed within 24–48 hours.

• Sunday Orders: Orders placed on Sunday will be processed on the following Monday.

🚚 Delivery Time

• After processing, orders are dispatched for delivery.

• Typical delivery time is 3 to 5 business days, depending on your location within Pakistan.

💸 Shipping Charges

• Shipping charges are calculated at checkout.

• Minimum delivery charge: Rs. 250 per parcel under 1kg (within Pakistan).

📦 Tracking

Once your order is dispatched, a tracking number will be shared via SMS or email so you can stay updated on your parcel’s status.

⚠️ Undelivered Parcels

If a parcel is returned due to customer negligence (e.g., refusal to accept or unavailability), we may put the customer’s account on hold. Future orders will require advance payment.

Note: 95% of our deliveries are successfully made on time.

🕒 Operating Hours

Sales / Call & WhatsApp Support
📞 +92 333 8888 720 – 24/7

Customer Service Hours:
📅 Monday – Saturday: 9 AM – 10 PM
📅 Sunday: 11 AM – 10 PM

💬 Customer Support

For any issues related to refunds or returns, please email us at:
📧 info@thetricot.com